If you've been in contact with our support team already and they've advised you to send your Bangalore back to us, please package it up as follows:


  1. Make sure the mini-internal battery (if you're sending it back) is securely strapped into the battery compartment.
  2. Place the Bangalore in a sealed bag. Our couriers will only take goods if they're completely enclosed in packaging.
  3. Ensure you also put your name and address in the package too - we sometimes get Bangalores back with no idea as to who sent them.
  4. Fix the return address label to the outside (you can download this below).

We will arrange pick up using our courier. We will already have arranged a pick up date and time.