If you've been in contact with our support team already and they've advised you to send your Bangalore back to us, please package it up as follows:
- Make sure the mini-internal battery (if you're sending it back) is securely strapped into the battery compartment.
- Place the Bangalore in a sealed bag. Our couriers will only take goods if they're completely enclosed in packaging.
- Ensure you also put your name and address in the package too - we sometimes get Bangalores back with no idea as to who sent them.
- Fix the return address label to the outside (you can download this below).
We will arrange pick up using our courier. We will already have arranged a pick up date and time.